Dentnotes

1. Introduction

DentNotes ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our clinical note generation service. By using DentNotes, you consent to the practices described in this policy.

2. Information We Collect

We collect the following personal information when you create an account:

Full name
Email address
University or institution
Program of study
Year of study (for students)
Account type (student or graduate)

We also collect data generated through your use of the Service, including saved clinical notes and form data. We do not collect patient information - users should never enter real patient identifying information into the Service.

3. How We Use Your Information

We use your information to:

Create and manage your user account
Provide access to the Service and its features
Process subscription payments
Send important service-related communications (e.g., password resets)
Improve and develop the Service
Ensure security and prevent misuse

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud-hosted database platform. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

Supabase - Authentication, database, and data storage
Stripe - Payment processing for subscriptions
Vercel - Hosting and deployment

These services have their own privacy policies, and we encourage you to review them. We only share the minimum information necessary for these services to function.

6. Cookies

DentNotes uses essential cookies for authentication and session management. These cookies are necessary for the Service to function correctly and cannot be disabled. We do not use tracking cookies or third-party advertising cookies.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you wish to delete your account and associated data, please contact us at the email address below. We will delete your data within a reasonable timeframe, except where retention is required by law.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at enquires@dentnotes.com.